Returns & Exchanges

At The Mediterranean Dish Shop, we want you to be fully satisfied with our premium ingredients and wares. Due to the perishable nature of our food products, we offer a flexible return policy on non-perishable items and a satisfaction guarantee on all pantry staples.

Return Process

  • 1.
    Review Eligibility

    Ensure your item is eligible for return; non-perishable goods must be unopened and in original packaging within 30 days, while food quality issues must be reported within 7 days.

  • 2.
    Contact Support

    Email our culinary support team with your order number and photos of any damaged or incorrect items to initiate your request.

  • 3.
    Package Your Item

    For eligible non-perishable returns, securely pack the item and include the original packing slip to ensure a smooth processing experience.

  • 4.
    Receive Refund or Credit

    Once your return is inspected or your food quality claim is verified, we will issue a full refund to your original payment method or provide store credit.