Returns & Exchanges
At The Mediterranean Dish Shop, we want you to be fully satisfied with our premium ingredients and wares. Due to the perishable nature of our food products, we offer a flexible return policy on non-perishable items and a satisfaction guarantee on all pantry staples.
Return Process
- 1.Review Eligibility
Ensure your item is eligible for return; non-perishable goods must be unopened and in original packaging within 30 days, while food quality issues must be reported within 7 days.
- 2.Contact Support
Email our culinary support team with your order number and photos of any damaged or incorrect items to initiate your request.
- 3.Package Your Item
For eligible non-perishable returns, securely pack the item and include the original packing slip to ensure a smooth processing experience.
- 4.Receive Refund or Credit
Once your return is inspected or your food quality claim is verified, we will issue a full refund to your original payment method or provide store credit.
